ue777's Privacy Policy

ue777 ("we", "us", or "the platform") operates a safe and reliable online entertainment service for users in Bangladesh. When you visit our website ue777.mom, complete registration, or use any of our services, you agree to the terms of this privacy policy.

The purpose of this policy is to transparently inform you about what types of information we collect, why we collect it, and how that information is used. ue777 believes that every user should have full control over their personal information.

ue777 only collects information that is necessary to provide you with the best possible service. We never collect unnecessary information.

a) Information You Provide Directly

When you provide information to us directly, we collect the following:

• Full name and date of birth (for age verification — for users aged 21+ only)
• Email address and mobile number
• Residential address (for users in Bangladesh)
• National ID card or passport details (when identity verification is required)
• Payment method details (bKash, Nagad, Rocket, Upay, or bank account number)
• Any information or messages submitted through support tickets

b) Automatically Collected Information

The following information is collected automatically while you use our platform:

• IP address and device identifier information
• Browser type, operating system, and device details
• Login and logout times and dates
• Pages visited and time spent on each page
• Gaming activity and betting history
• Transaction history (deposit and withdrawal records)
• Information obtained through cookies and similar tracking technologies

c) Information Received from Third Parties

For the purposes of identity verification and fraud prevention, we may sometimes collect information about you from trusted third-party service providers. In such cases, we exercise the utmost caution.

ue777 uses your personal information for the following purposes. Each purpose has a specific lawful basis:

Service Operation & Improvement

• Creating, verifying, and managing accounts
• Processing transactions — deposits, withdrawals, and bonus payments
• Ensuring the uninterrupted operation of gaming services
• Diagnosing and resolving technical issues
• Improving platform quality and user experience

Security & Legal Compliance

• Ensuring age verification (access for users aged 21+ only)
• Preventing fraud, money laundering, and other illegal activities
• Detecting and preventing multiple accounts
• Enforcing responsible gaming policies
• Complying with applicable laws and regulations

Communication & Support

• Responding to your support requests
• Sending important account and security notifications
• Informing you about changes or updates to services
• Sending promotional messages where applicable (with your consent)

We respect your privacy fully. We may share your information only in the following limited circumstances:

Service Provider Partners

We work with selected third-party service providers who assist in operating our services — such as payment processors, IT infrastructure providers, and identity verification services. These organisations operate under strict confidentiality agreements and may only use your information for specified purposes.

Legal Authorities

We may be required to provide information to relevant authorities under court orders, government directives, or applicable law. In such cases, we provide only the specific information requested.

Business Changes

In the event of a change in company ownership, merger, or acquisition, your information may be transferred to the new owner. However, the new owner will also be required to comply with the terms of this privacy policy.

What We Do Not Do

• Your information is not sold or rented to advertisers
• It is not shared with third parties for marketing purposes without your consent
• It is not used for unnecessary or unrelated purposes

ue777 uses cookies and similar technologies to improve your browsing experience and ensure the smooth operation of the platform.

Essential Cookies

These cookies are necessary for the basic functionality of the platform. They are used to keep your session active, maintain your login state, and manage security features. These cookies cannot be disabled.

Analytical Cookies

We use analytics cookies to analyse and improve platform performance. These cookies collect information anonymously — your personal identity is not revealed.

Preference Cookies

These cookies help remember your language preference, display settings, and other personalised choices, so your experience is more convenient on each visit.

ue777 applies industry-leading technology and practices to protect your personal information. Our security framework operates on the following levels:

Technical Protection

• SSL (Secure Sockets Layer) encryption — all your data transmissions are secured
• Sensitive information stored using AES-256 encryption
• Two-Factor Authentication system
• Regular security audits and penetration testing
• Firewall and intrusion detection systems

Administrative Protection

• Strict access controls — only authorised staff can access personal information
• Regular privacy and security training for all staff
• Rapid response plan in the event of a data breach
• Regular security assessments of third-party partners

Data Storage & Backup

Your information is stored in secure, internationally certified data centres. Regular backups ensure there is no risk of your information being lost due to any technical issue.

ue777 retains your information only for as long as it is necessary for the intended purpose or as legally required.

• While your account is active: Your information is retained for the entire period your account remains open.
• After account closure: Transaction and financial records are retained for the applicable legal time period.
• Marketing communications: Once you unsubscribe, your information is removed from the marketing list immediately.
• Legal requirements: Information relevant to fraud investigations or dispute resolution may be retained for an extended period.

Once the designated retention period has passed, your personal information is securely deleted or anonymised.

You have the following rights over your personal information at ue777. We are committed to upholding these rights effectively:

Right to Access

You can find out at any time what information we hold about you. Contact our support team and we will provide you with a copy of your stored information.

Right to Rectification

If there is any inaccuracy in your stored information or if your details have changed, you can request a correction. We will update your information promptly.

Right to Erasure

In certain circumstances you can request that your personal information be deleted. However, some information may need to be retained by us due to legal obligations.

Right to Object to Processing

You can object to marketing communications or certain types of data processing. We will honour your request unless a legal obligation exists.

Right to Data Portability

You can request a copy of your information in a structured, machine-readable format.

ue777 is an adult entertainment platform and is intended for users aged 21 and above only. We do not knowingly collect any personal information from minors.

We carry out an age verification process at the time of account registration. If we become aware that a minor is using our services, we will immediately close their account and delete any collected information.

If you believe a minor is using our platform, please notify us without delay. To learn more about responsible gaming, visit our Responsible Gaming page.

ue777 may update this privacy policy from time to time. The policy may be revised due to changes in services, technological developments, or legal requirements.

For significant changes, we will notify you — by email or through a notice on the platform. The date of any policy change will always be shown at the top of this page.

If you continue to use the platform after a revised policy has been published, this will be considered your acceptance of the updated policy. We therefore recommend that you visit this page regularly.

If you have any questions, concerns, or requests about our privacy policy, our dedicated support team is always ready to help. Our support team provides service in both Bengali and English, 24 hours a day, 7 days a week.